Question 1

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.

Question 2

What happens when I exceed my recording limit?

Accepted Answer

You will receive a notification when approaching your limit. You can upgrade your plan or purchase add-on hours to continue recording. Your existing recordings remain accessible.

Question 3

Do unused hours roll over?

Accepted Answer

Recording hours reset each billing period and do not roll over.

Question 4

Is there a student discount?

Accepted Answer

Yes! Annual plans already save you 2 months (pay for 10, get 12). Students save even more — pay for only 8 months and get the full year (~33% off). Simply register with your student email to automatically enjoy the student discount.

Question 5

What's the difference between one-way and two-way translation?

Accepted Answer

One-way translation transcribes speech in one language and displays it. Two-way translation allows real-time translation between two languages, perfect for multilingual conversations.

Question 6

How many languages are supported?

Accepted Answer

Voicord supports 60+ languages, all with full transcription and real-time translation capabilities, covering major world languages including English, Chinese, Spanish, French, German, Japanese, and more.

Question 7

How accurate is the AI transcription?

Accepted Answer

Our AI delivers extremely high accuracy for clear audio in supported languages. Accuracy may vary based on audio quality, background noise, and speaker accents. You can always edit transcripts manually.

Question 8

Are my recordings stored securely?

Accepted Answer

Yes. All recordings and transcripts are encrypted at rest and in transit. Your data is stored in secure cloud infrastructure and is never shared with third parties. You can delete your data at any time.

Break Every Language Barrier

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